If you are using a "Voice Lite" SIM / eSIM, it will not be possible to convert it (or transfer a phone number to) a "Voice+Data" SIM / eSIM.
To switch to a "Voice+Data" service, you would be required to place a new order order but please be advised that the replacement SIM / eSIM will be assigned a new phone number once active.
New orders can be placed directly from your Mobal account (MyAccount) by clicking on the "Buy New Product" button.
Should you decide to place a new order (and the original "Voice Lite" service is no longer required) however, please ensure that you submit a termination request for the original service: Termination Guide
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